• The SSMI® Lean Six Sigma GreenBelt - Services / Commercial Certification programme is the purest form of Green Belt training available in the world  designed and delivered by the Principal Architect of Six Sigma and National Best Selling Author Dr.Mikel J Harry (www.mikeljharry.com) customised to suit the Services /Commercial sector with decades of successful application of Lean Six Sigma for World's Top Corporates. 

  • The Lean Six Sigma Services/Commercial Green Belt Program-of Study is intended to develop technical leaders that are capable of propelling their respective organizations toward best-in-class status by reducing costs, improving cycle times, eliminating defects, eliminating variation and significantly increasing customer satisfaction. Services/Commercial Green Belts are highly trained practitioners who possess the technical knowledge and skills that are necessary to facilitate breakthrough improvements in key processes that support the overall business aims and operational goals of an enterprise.


  • The programme is developed with years of research and contains over 800+ videos and hundreds of resources for participants to obtain mastery on Lean Six Sigma. SSMI Lean Six Sigma programme is offerred on both fully Online using MindPro® training system and blended delivery methods.

  • All participants upon completion of the programme can obtain their Lean Six Sigma Green Belt certification from SSMI, USA

  • Most of today's Lean Six Sigma programmes are delivered by the 6th or 7th generation of practitioners, which has lead to inconsistency in programme delivery and misinterpretation. In contrast, SSMI Lean Six Sigma programme provides participants the correct understanding of the foundations and underlyining principals governing the subject.

 Dr. Mikel J Harry, Co-founder of Six Sigma 



​To obtain your Lean Six Sigma GreenBelt - Services / Commercial (CLSSGB) credential, you are required to complete the following two requirements.

  • Completion of online knowledge assessments at the end of each module 

  • The Green Belt - Services/Commercial Programme is structured with 18 comprehensive modules for participants to complete.

  • Each module comprises of an 0pen book knowledge assessment that needs be completed at the end of each module.

  • Each module assessment comprise of 6 to 84 questions which participants need to score more than 70% 

  • Participants are provided 3 free attempts to complete each knowledge assessment and there's no time limit or an order to complete each assessment.

  • You can take your exam anytime of the day or year based on your convinience from anywhere in the world

  • Completion of Digital Training Project Assessment' OR Submission of Live project based on Project Story Board (available on request)

  • Participants have the option to  execute a digital training project contained within MindPro®. post formal training.

  • The simulated project provides each candidate with the opportunity to exercise all the key tools and methods, yet done so in the context of a life-like DMAIC project. In this way, candidates are able to practice their new skills in a controlled environment and then be evaluated on their efforts prior to being made responsible for the execution of a live on-the-job value-centric project.

  • The Digital training project assessment comprises of 108 questions and the pass mark is 70% 

  • Participants are provided 3 free attempts to complete the Project assessment and there's no time limit for the assessment.

  • You can take your exam anytime of the day or year based on your convinience from anywhere in the world

  • In case of participants opting to take up a real life project, instead of the Digital Training Project Assessment, a Project story board is provided to complete and sumbit their project. The project will then be evaluated by a SSMI Executive Master Black Belt based on SSMI Green Belt - Services/Commercial  project evaluation criteria. 



  • Basic arithmetic skills are essential (i.e., be able to perform addition, subtraction, multiplication, division and work with fractions and decimals). Basic computer skills are also essential. In this context, a rudimentary understanding of Excel is highly recommended, but not essential. Furthermore, a most rudimentary understanding of algebra is a plus, but not required. 

  • Previous knowledge and understanding on Lean Six Sigma application can be helpful.

  • We strongly recommend our programme to already certified Green Belts to undertake our programme to calibrate themselves agaist the original Green Belt programme content that was used to generate individuals in top corporates making billions of dollar savings.

  • You may try taking up our Free readiness asssement available at www.mindprotesting.com if you feel necessary (this is not mandatory)


  • The Green Belt Services/ Commercial programme of study consist of approximately 80+ hours of training videos and content that can be completed within two to three months of online or blended study. However, particiapants can take up to 06 months to complete their programme. 



The body of knowledge associated with this program-of-study is organized into three primary segments; namely, Global Concepts, General Practices and Technical Practices. In terms of structure, each program segment is comprised of core topics. In turn, the topics are defined by competency-based training modules, where each module is comprised of instructional steps. Segment and topic titles are as follows:


Global Concepts 

  • Training Orientation

  • Breakthrough Vision

  • Business Principles

  • Process Management

  • Installation Guidelines 

  • Application Projects


General Practices

  • Value Focus

  • Lean Practices

  • Quality Tools

  • Basic Statistics

  • Continuous Capability

  • Discrete Capability

Technical Practices 

  • Hypothesis Testing 

  • Confidence Intervals  

  • Control Methods 

  • Parametric Methods 

  • Chi-Square Methods 

  • Survey Methods 

  • Nonparametric Methods 

  • Digital Training Project


  • Access to Dr Mikel J Harry SSMI® Green Belt - Services/ Commercial Body of Knowledge for period of six months  consisiting of 800+ videos designed and delivered by Dr.Mikel J Harry  

  • Additional training on Minitab, JMP and Excel statistical software

  • Downloadable Training Slides

  • Fourty plus method documents

  • Thirty plus Excel Simulators

  • Tool documents

  • Concept documents

  • Ability to purchase SigmaXL and Minitab at discounted rate

  • Free Minitab 17 Trial for 30 days

  • Access to 'Ask Dr Harry' portal

  • Project mentoring sessions (on request)

  • Access to free Webinars

Upon completion of the training Participant shall receive:

  • Programme Qualification Letter from SSMI, USA (delivered electronically upon completion of all module exams)

  • Programme Proficiency Letter and Green Belt Programme Completion Certificate from SSMI, USA (This is delivered electronically upon completion of Digital training project. You can also order printed versions of the certificates at an additonal fee)



  • The programme is offerred at pricing suitable for each geographical region in Asia taken in to consideration its Consumer Price Index and we have appointed representatives in most Asian countries to assist you with the registration process. Please click below for more information relating to pricing applicable for your region.

  • We also offer discounted corporated pricing for organisations , universities, consultancy firms enroling 10 or more  candidates  from 5% up to 65% depending on number of enrolments

  • The programme fee can be claimed under HRDF by Malaysian citizens

  • SSMI® Lean Six Sigma Bodu of Knowledge (BoK) is designed and delivered by the world's leading authority and Co-founder of Six Sigma who is also the founder of the original Black Belt Certification programme adopted by over 52 Fortune 500 companies and DMAIC methodology. Hence we strongly belive, there is no accrediation body that is qualified to validate our content or the certification process on Six Sigma. We would like to also reiterate, Dr Mikel J Harry has not endorsed or liaised with any of the orgnisations offerring Six Sigma programme accreditation as a product or a service and was not involved or have endorsed any of the standards published under Six Sigma or Lean. 

Dr. Mikel J Harry Six Sigma Management Institute U.S.

251 Midway Dr, New Castle, In 47362 USA

Contact us : + 1 480 515-0890, 800-335-6234

Email        :  infous@ssmi-us.com I alan.leduc@ssmi-us.com

© Copyrights reserved by Dr.Mikel J Harry Six Sigma Management Institute Inc. 2018

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